Ellis Services Group / Website information

Privacy notice

This notice explains the information used when you visit this website or send Ellis Services Group a service enquiry.

Your enquiry details

The contact form collects your name, email, phone number, suburb or postcode, selected service and project description. If you arrive through an area link, the selected district and suburb are also included. We use these details to respond, arrange an assessment and prepare or manage your service scope.

Enquiries are delivered through Resend to our business email account. Website hosting is provided through Vercel. These providers process information needed to operate the website and deliver messages; processing may involve systems outside Australia.

Website analytics and maps

Some pages load Google Analytics to measure website visits and interactions. Google Analytics may use cookies and collect browser, device and usage information. The embedded Google Map connects to Google when loaded. Instagram and Google Maps links lead to external services with their own privacy practices. Your browser settings can restrict cookies, though this may affect external features.

Information to include

Provide the details relevant to your project. Do not submit identity documents, payment card details or other sensitive information through the general enquiry form.

Questions or corrections

To ask about information you submitted, request a correction or raise a privacy concern, contact handyman.lyric@outlook.com or 0425 170 688. We will review your request and explain the next steps.

Optional Microsoft Clarity analytics

Clarity stays off until you allow it. With permission, Microsoft Clarity records masked reading, scrolling and clicks for heatmaps and session recordings, and may process device, connection and first-party analytics identifiers. Page text is masked. Contact, confirmation and staff pages, and visits containing query strings or fragments, are excluded. Recording stops when you begin using a form or editable field; enquiry content and unsent drafts are excluded.

Use Clarity preferences at the foot of the page to change your choice. Refusing does not affect browsing or contacting us. Browser no-tracking signals keep Clarity off. This preference controls Clarity only and does not change existing Google Analytics settings.

Microsoft Privacy Statement